Monthly Archives: December 2011

December 2011’s Winning Entry…

Greetings and Happy New Year to all! After running The Supplier Spotlight contest for five months, I’m beginning to develop a few theories on how it works… The first theory I call “The Front Runner” theory: You guessed it, whichever … Continue reading

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December 2011: Vote NOW for The Supplier Spotlight Contest!

The POLLS are closed, thanks for voting. Winner will be announced on December 26th. For some reason, reading December’s submissions and the great business value they represent started me thinking about the road we traveled in 2011. As 2011 comes screaming … Continue reading

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Submission #1: Turning Customers & Partners into Sales Channels

No matter how amazing the results you achieve for your customer, and how much your customers acknowledge and appreciate your level of customer service, you will lose some customers.  No business has 100% retention.  So, you constantly need to: Fill … Continue reading

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Submission #2: Four Tip$ to Combat a Cash Flow Crunch

SBEs are touted as the growth and job creation engine for the world’s economies. Although championed as the desired model; SBEs barely exceed a 50% survival rate after 5 years of operation. The reasons behind their failures are complex and … Continue reading

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Submission #3: Using Contests and Goals to Drive Incremental Improvements

As SBEs in a highly competitive environment, we need to always be focused on improving the quality of our products or services.  In order to foster a company culture of constant and incremental improvement, we identify areas for improvements, create … Continue reading

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