Plain and simple: The first priority of any business is helping our customers get better. We exist to provide solutions, so the first question your small business should be asking itself is “how do we solve this problem for the long-term?”
Here’s an example from our experience: a restaurant chain with over 100 locations had 100 managers sourcing and negotiating their own uniform purchases. Their only guideline was that the shirts had to be red. They were using over 175 SKU’s and they were spending over 300 man-hours per year finding a vendor, selecting a product and negotiating a price.
We narrowed this down to 6 SKU’s with volume pricing for each location, and we set up a website where each location manager can log on and order their uniforms in a matter of seconds.
Bottom Line: We’re saving them over 20% on their purchases, they now have a true uniform look, and they’re saving about 300 man-hours per year. Problem solved.