I submit my slogan as this month’s entry: “Never forget that every contact you may have with any individual or corporation, no matter how encountered, can be a potential Customer.”
In my industry you keep running into the same people as they move from Employer to Employer – especially in this economy. You just never know. I have one Estimator working for us that worked at McDonalds when he came to the USA and now he is a Professional Engineer with years of experience, a great reputation and hundreds of contacts of his own.
This is a very simple principle that helps drive behavior. If you felt everyone you encountered was a potential customer, how would you treat them?
Carole Shillito, President & CEO
Office: (914) 592-6080 Ext 110
General Office FAX: (914) 592-6247
NYS WOMAN OWNED BUSINESS ** WBE CERTIFICATE NO. 2553-1990
NYS INCORPORATION – 1980